Posted 10th December 2020
It’s safe to say that 2020 has been the year of digital. With more people than ever working from home, businesses have come to realise the true value and power of digitalisation. As the old saying goes ‘necessity is the mother of invention’ and this new reliance on digital technology has caused businesses to adopt a digitalisation strategy sooner rather than later, driving digital development further than ever before and accelerating digital transformation across the globe.
At E-Sign, we’re constantly evolving our products and services to stay up to date with the latest technology and remain up to date with the changing demands of the market. This strategy has allowed us to create a digital document platform that meets the needs of our clients and enables better, more efficient ways of working, especially in a remote working environment. Don’t just take our word for it, however. With the advent of home working during the global pandemic and the increased demand for effective digital solutions, our new user rate has increased by 73% in 2020.
For businesses of all types, this year has no doubt highlighted what works well and what needs to be improved in your business- whether that’s your internal processes, external communication channels or even products and services. E-Sign is no different. Whilst 2020 has been a difficult year for businesses, there’s a lot to be learnt from the challenges, failures and successes of the year.
At E-Sign, we’re using the knowledge and experience gained from 2020 to continue our success into the New Year and beyond. As December draws to an end, what better way to end the year than by taking a look at the company’s vision for 2021 and some exclusive insights into the most exciting updates coming to the E-Sign platform this year.
One of the most exciting changes coming to the E-Sign platform in 2021 is our dynamic and ergonomic user interface. This will make it easier for users to navigate through the document management platform, simplifying workflows and ultimately allowing for a more enjoyable user experience. Through the new interface, users will be able to access document reports and audit trails, as well as adopting new features quickly and efficiently.
In 2021, we’re releasing the latest version of the E-Sign software. With all the latest security features, the new software will allow for a faster, more responsive user experience. The new version comes with a comprehensive suite of API documentation, which will allow users to integrate E-Sign into other software with minimum effort and maximum efficiency. Indeed, using the new software update, users will be able to pull all their E-Sign data into their own CRM systems for better integration and interoperability.
We’ve teamed up with Microsoft Power Automate to offer a low code solution which allows users to merge E-Sign into any of their Microsoft platforms, such as Microsoft’s productivity suite, 365. By combining the features of E-Sign and Microsoft, we can enable users to create a bespoke and versatile platform that’s tailored to the requirements of their business, as well as allowing existing software to be integrated into our document management platform.
2021 is the year our very own AI assistant Rees will be coming online to assist users and help them manage their document transactions and workflow creation. Rees is a fully interactive digital assistant that will learn our users practices and preferences and make suggestions/edits to document workflows based on the users’ previous preferences. Rees is designed to make the whole document journey as effortless as possible, allowing users to maximise their digital experience and document management.
2020 has been a busy year for E-Sign. During this time, we’ve noted a common underlying theme with both new and existing users; the need for SaaS providers to collaborate openly together and the ability for businesses to create their own bespoke digital ecosystems. This is partially due to users becoming more proficient in existing software and expanding on its usage but also based on event driven decision making. The pandemic has seen a sharp rise in the adoption of digital services to improve social mobility and accessibility. Our priorities for the coming year will be developing the ease of adoption for our software through as many digital channels as possible, as well as the continued collaboration with other software companies to provide the best user experience for our customers.
Ultimately, our vision for 2021 is all about improving user experience, application integration and workflow efficiency. By listening to our customers’ needs, the market demands and digital developments, we hope to make 2021 our best year yet.
E-Sign is a leading provider of digital transaction management solutions, supplying professional services including Electronic Signatures, Web Forms, ID Checker, Verification Tools, Personalised Emails, API and Payment Processing to businesses of all sizes across the UK.
To find out more about our E-Sign solutions and how they could transform your business, get in touch with us today.