Competitor cost analysis

Posted 21st January 2020

This paper is a detailed cost analysis provided by one of our customers which articulates the cost benefits of using E-Sign.

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E-Sign-Competitor-Cost-Analysis

The study was carried out by the customer half way through an agreement, as their current e-signature provider increased the costs significantly and they wanted to explore alternative providers.

It demonstrates that E-Sign is by far the most costeffective digital signature provider, even after paying a “Buy out” fee to the current provider.

E-Sign Ltd

We currently have 18000 forms that are being signed, through a mixture of Online Applications across 25 accounts.

Currently this has cost £6000

Provider 1 have an updated pricing structure which means the more transactions processed with them, the more expensive it becomes, up until the point of 500,000 signatures or more on one account.

E-Signatures

Proposed costs based on 22000 transactions for next year

To leave our current contract with Provider 1 would cost £13,000, however we would make this back and other significant savings, within the first year by moving to E-Sign based on current projections.

In terms of support levels Provider 2 would have the best support level, closely followed by E-Sign with Provider 1 rating poorly. Whilst Provider 2 are a viable alternative, their price is only guaranteed for 1 year, and they have similar feedback to Provider 1 for price rises at the end of contracts. They offer a further discount for 3 year contracts but we are currently exploring whether this year we can legally and securely move away from a signed mandate to an alternative digital confirmation which is also accepted by the banks.